What is zezo business platform?

our platform is a comprehensive home services platform offered by Zezo Business. We connect you with experienced and verified professionals for a wide range of home services, including plumbing, electrical work, cleaning, repairs, and more.

How do I book a service?

Booking a service with zezo platform is easy: Visit our website or mobile app. Browse through the categories to find the service you need. Select the service provider and check their availability. Choose a convenient date and time for the service. Confirm your booking and make the payment securely online.

Are the service providers verified?

Yes, all service providers on the zezo business platform are thoroughly vetted. We conduct background checks and verify their qualifications to ensure they meet our high standards of quality and reliability.

How are the prices determined?

Prices are set by the service providers and are based on the type of service, the scope of work, and market rates. You’ll receive a detailed estimate before confirming your booking, so you know exactly what to expect.

Can I reschedule or cancel a booking?

Yes, you can reschedule or cancel your booking through your account on our platform. Please note that cancellations or rescheduling may be subject to our Cancellation Policy, which outlines any fees or conditions that may apply.

What if I’m not satisfied with the service?

Your satisfaction is our priority. If you’re not completely satisfied with the service, please contact our Dedicated Support team immediately. We’ll work with you to address your concerns, which may include re-servicing or providing a refund in accordance with our Service Commitment.