Introduction
At Zezo Business, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform home services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information
We may collect personal information that you provide directly to us, such as:
Name
Email address
Phone number
Home address
Payment information
2. Usage Information
We may collect information about your usage of our services, including:
Service bookings
Communication with service providers
Feedback and reviews
Browser type and operating system
IP address and location data
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies are files with a small amount of data that are stored on your device.
How We Use Your Information
1. To Provide and Improve Our Services
We use your information to:
Process and manage your bookings
Communicate with you about your bookings and services
Personalize your experience on our platform
Improve our services and develop new features
2. To Process Payments
We use your payment information to process transactions and provide you with the services you have requested.
3. To Communicate with You
We may use your contact information to send you updates, promotional offers, and other communications related to our services. You can opt-out of receiving these communications at any time.
4. To Ensure Security
We use your information to detect, prevent, and address fraud, security breaches, and other harmful activities.
Information Sharing and Disclosure
1. Service Providers
We may share your information with our service providers to facilitate and perform the services you request. These providers are contractually obligated to protect your information and use it only for the purpose of providing the requested services.
2. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We use administrative, technical, and physical measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Rights
1. Access and Update
You have the right to access and update your personal information at any time. You can do this by logging into your account or contacting us directly.
2. Delete
You have the right to request the deletion of your personal information. Please note that some information may be required to retain for legal or administrative purposes.
3. Opt-Out
You have the right to opt-out of receiving promotional communications from us. You can do this by following the unsubscribe instructions in the communication or contacting us directly.
Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.